Quiz 9: Making Decisions and Judgments



1		Electric Boat Corporation used MRP software to determine the availability of such as materials, personnel, technology, and equipment. Hint See page 57 in your textbook.


2		Nascote used the 8-D process as a decision-making tool for teams to identify working conditions and prevent their occurrence. Hint See page 106 in your textbook.


3		Customer surveys are one tool that companies, such as Cincinnati Milicron, have used to determine what customers consider to be an level of variation in a product. Hint See page 137 in your textbook.


4		Cross-functional training benefits employees and manufacturers because more effective job assignment decisions can balance employee and production needs. Hint See page 291 in your textbook.


5		Electric Boat Corporation used a computerized database to adjust schedules and prevent of tools from becoming overdue. Hint See page 316 in your textbook.


6		ESE Dairies met customer needs and reduced waste by designing a that protected its milk from spoiling, even without refrigeration. Hint See page 330 in your textbook.


7		Rock Island Arsenal used vibration monitoring and infrared imaging to assess how well equipment is . Hint See page 381 in your textbook.


8		After determining that furnaces were using too much fuel, Weirton Steel Corporation decided to take actions, which saved tens of millions of dollars and maximized resources. Hint See page 392 in your textbook.


9		Raytheon Missile Systems Company used a computerized management system to analyze and organize material needs by the job and eliminate production stoppages. Hint See page 298 in your textbook.


10		By involving workers in identification of safety issues and having them offer suggestions for improvement, General Tool Company reduced injuries and accidents by one half. Hint See page 353 in your textbook.

Quiz 9: Making Decisions and Judgments

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