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Chapter 6: Effective Communication Skills

Section 2 Practice Test

1
Which of the following is called a communication skill?
A)Listening
B)Reading
C)Writing
D)Using the computer
2
When you get rid of distractions and let the speaker finish talking what skill are you practicing well?
A)Speaking
B)Participation
C)Listening
D)Timing
3
A response that invites the speaker to share feelings and ideas is called what?
A)Nonverbal listening
B)Passive listening
C)Verbal communication
D)Active listening
4
In _____, the listener works to understand the speaker's meaning.
A)Verbal communication
B)Nonverbal communication
C)Active listening
D)Passive listening
5
What is a message called that accurately reflects what the speaker thinks?
A)I-message
B)You-message
C)E-mail
D)Lesson
6
What is a way of checking out the meaning of messages?
A)Reading
B)Feedback
C)Listening
D)Speaking
7
What is it called when you state your ideas and feelings firmly?
A)Argumentative
B)Aggressive
C)Determined
D)Assertive
8
Stating your feelings firmly and positively differs from using force, also called what?
A)Aggression
B)Power
C)Violence
D)Hostility
9
Which of the following is a communication barrier?
A)I-message
B)Silence
C)Listening
D)Speaking
10
How does a barrier affect communication?
A)Makes it easier
B)Invites participation
C)Makes it harder
D)Does not affect it
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