Entrepreneurship and Small Business Management

Chapter 14: Preparing and Planning to Manage

Practice Test

1
A person who is responsible for directing and controlling the work and personnel of a business or of a department within a company is known as a/an______________.
A)owner
B)manager
C)sales director
D)entrepreneur
2
The act of setting goals is known as_________.
A)planning
B)organizing
C)prospecting
D)problem solving
3
Mid-range objectives that focus on a period of a year or less are called__________.
A)long-term
B)tactical
C)strategic
D)operational
4
____________plans should be reviewed monthly, weekly, and daily.
A)Strategic
B)Promotional
C)Operational
D)Financial
5
__________is the act of overseeing the coordinates of the various elements of something.
A)Managing
B)Motivating
C)Organizing
D)Controlling
6
___________is the process of guiding and supervising employees.
A)Directing
B)Organizing
C)Controlling
D)Strategizing
7
A set of measures built into the production process to make sure products or services meet certain standards is called a_____________program.
A)product positioning
B)value chain
C)demand-based
D)quality control
8
The prevailing atmosphere in a new business is called___________.
A)climate
B)promotion
C)image
D)prospecting
9
One key element in a positive business climate is_____________.
A)networking
B)team building
C)managing
D)problem solving
10
The process of exchanging information is known as______________.
A)research
B)planning
C)teamwork
D)communication
11
Situational is one recognized style of________________.
A)organizing
B)management
C)selling
D)communication
12
_____________managers try to maintain total control over their whole operation.
A)Power-oriented
B)Goal-oriented
C)Routine-oriented
D)Achievement-oriented
13
The study of how people relate to each other is called_____________.
A)demographics
B)communication
C)human relations
D)networking
14
When managers have several objectives to accomplish, having_________skill will have a big impact on successful management.
A)problem-solving
B)technical
C)conceptual
D)time management
15
__________skills enable a manager to understand ideas.
A)Conceptual
B)Technical
C)Time management
D)Communication
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