Business Management: Real World Applications & Connections

Chapter 15: Working with Employees

TRUE OR FALSE
Please answer the following questions as true or false.


1.	An employment test must be specifically related to performing the job in question.

		A)	True
		B)	False

2.	A polygraph test measures a job applicant's strength, dexterity, and coordination.

		A)	True
		B)	False

3.	Intrinsic rewards are controlled and distributed by the company.

		A)	True
		B)	False

FILL IN THE BLANKS
The following questions require you to find the correct answer that should appear in the blank.


4.	The _____ takes place when an interviewer's impressions are dominated by a single characteristic of the job applicant.

		A)	preliminary screening
		B)	halo effect
		C)	personal judgment
		D)	unstructured interview

5.	When an employee resigns, the human resources department may conduct _____ to pinpoint the employee's reasons for leaving.

		A)	an exit interview
		B)	an audit
		C)	a structured interview
		D)	a promotion

6.	In a _____ system, employee salary increases are tied to performance.

		A)	seniority
		B)	intrinsic rewards
		C)	merit pay
		D)	vestibule training

CONNECT THE EVALUATION METHOD
Match the employee evaluation method to one of its possible drawbacks.


7.	Critical incident appraisal

		A)	Effectiveness is dependent on the writing skills of the supervisor.
		B)	In many cases, job results cannot be quantified.
		C)	Gathering and recording material may be time consuming for the supervisor.

8.	Essay appraisal

		A)	Effectiveness is dependent on the writing skills of the supervisor.
		B)	In many cases, job results cannot be quantified.
		C)	Gathering and recording material may be time consuming for the supervisor.

9.	Production standards

		A)	Effectiveness is dependent on the writing skills of the supervisor.
		B)	In many cases, job results cannot be quantified.
		C)	Gathering and recording material may be time consuming for the supervisor.

MULTIPLE CHOICE QUESTION


10.	How can Management By Objectives help employees improve performance?

		A)	Involving employees in the goal-setting process helps motivate them.
		B)	Employees can compare their production to a set standard for all employees.
		C)	Both
		D)	Neither