Business Management: Real World Applications & Connections

Chapter 21: Management Information Systems

Self-Assessment Quizzes



TRUE OR FALSE
Please answer the following questions as true or false.

1.

Managers are components of an MIS.
A)True
B)False
2.

MIS is a new term for a data processing system.
A)True
B)False
3.

The implementation of an MIS involves mainly technical concerns.
A)True
B)False
FILL IN THE BLANKS
The following questions require you to find the correct answer that should appear in the blank.

4.

When a manager is overwhelmed with more data, text, and images than he or she can usefully process, the manager is suffering from _____.
A)burnout
B)obsolescence
C)hacking
D)information overload
5.

Much of the record keeping people previously did by hand is now handled through _____.
A)software
B)transaction processing
C)transaction processing
D)hardware
6.

Because turnover among computer specialists is high, many companies resort to _____ the management of their MIS.
A)data processing
B)downsizing
C)outsourcing
D)transaction processing
CONNECT THE SYSTEM
Match the special purpose system to its corresponding description.

7.

Expert system
A)An interactive tool that provides senior managers with access to information about the general condition of the business.
B)A computer program that gives advice about a specialized decision, but does not ask for judgment calls by the user.
C)A system that helps a manager or group solve problems by organizing specific information and sometimes providing suggestions.
8.

Decision-support system
A)An interactive tool that provides senior managers with access to information about the general condition of the business.
B)A computer program that gives advice about a specialized decision, but does not ask for judgment calls by the user.
C)A system that helps a manager or group solve problems by organizing specific information and sometimes providing suggestions.
9.

Executive information system
A)An interactive tool that provides senior managers with access to information about the general condition of the business.
B)A computer program that gives advice about a specialized decision, but does not ask for judgment calls by the user.
C)A system that helps a manager or group solve problems by organizing specific information and sometimes providing suggestions.
MULTIPLE CHOICE QUESTION

10.

What can a company do to protect its computers from viruses?
A)Terminate employees who steal data
B)Install and regularly update anti-virus software
C)Both
D)Neither
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