1.
What is a widget?A) a small device B) a hypothetical product that represents a good or a service C) a crucial part of every company's operations D) an expensive piece of computer equipment 2.
Since the 1980s, what two words have regularly been associated with the production of goods?A) widgets and microchips B) price and cost C) quality and value D) none of the above 3.
What is standardization?A) the practice of making a product the same for all markets B) making sure the price stays the same forever C) never changing the way a product is made D) modifying a product to fit the needs of the market 4.
What factors should be considered before entering a new product into a foreign market?A) price, weight, and size B) customs, taxes, and product C) price, weight, and product D) country, technological, and product factors 5.
Fixed costs areA) costs that do not vary from year to year. B) the actual costs of building and operating the production plant. C) actual costs of equipment and computers. D) all of the above. 6.
What is sourcing?A) the process of shipping the product to another country B) the process of locating and acquiring component parts for a final product C) hiring employees from another country D) none of the above 7.
If a company produces all components internally in order to make its goods, it isA) buy-sourcing. B) out-sourcing. C) make-sourcing. D) all of the above. 8.
A CAD program is most likely to be used byA) a designer creating a new car. B) an engineer analyzing a construction project. C) a production supervisor setting up a new production line. D) a warehouse supervisor storing goods. 9.
Which of the following is not an example of formal feedback?A) customer surveys B) complaints from customers C) statistics D) all of the above 10.
Which of the following is a quality control and improvement system?A) quality circles B) process reengineering C) Six Sigma® program D) all of the above