iCheck Series Office 2003: Real World Applications-Advanced

Lesson 1: Communicating with Others

Self Checks

1
Identify the Inbox pane on the screen.
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A)A
B)B
C)C
D)D
2
What is the default language format for Outlook messages?
A)XML
B)Plain Text
C)HTML
D)Rich Text
3
Use the _____ pane to select from the four most common Outlook views: Mail, Calendar, Contacts, and Tasks.
A)Navigation
B)Inbox
C)Reading
D)Help
4
Which of the following is NOT a Sensitivity e-mail tag?
A)Personal
B)Private
C)Confidential
D)Important
5
Which menu do you open to use Print Preview?
A)the File menu
B)the Edit menu
C)the View menu
D)the Tools menu
6
Identify the button that was used to insert the attachment.
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A)A
B)B
C)C
D)D
7
In an open e-mail message, you can use the ____ button to respond directly to the person who sent the message.
A)Reply
B)Reply to All
C)Forward
D)Follow Up
8
What is a smart tag?
A)Information about yourself that is displayed at the bottom of an e-mail message
B)Part of the screen that allows you to select from the four most common Outlook views
C)A label that appears next to names and other text that allows you to perform common actions
D)An e-mail option that lets you set the delivery time of a message
9
Which action CANNOT be done in Contact View?
A)Send an e-mail message to a contact.
B)Change message format.
C)Update contact information.
D)Create a new task.
10
A(n) ____ is an electronic message that appears on the recipient's screen in real time.
A)HTML message
B)e-mail message
C)text message
D)instant message
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