Marketing Series: Hospitality & Tourism

Chapter 14: Customer and Employee Relations

Web Links


Tech Notes

http://www.eastofchicago.com/customer_app.php?mode=comment

( http://www.eastofchicago.com/customer_app.php?mode=comment )
The Electronic Channel

http://sites.stockpoint.com/wpost/newspaperbw.asp?dispnav=washtech&Story=20040611/163b8665.xml

( http://sites.stockpoint.com/wpost/newspaperbw.asp?dispnav=washtech&Story=20040611/163b8665.xml )
Internet Activity

www.amazon.com

( http://www.amazon.com/exec/obidos/subst/home/home.html/104-7944200-9764767 )
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