The Science of Psychology: An Appreciative View, 1st Edition (King)

Chapter 13: Industrial and Organizational Psychology

Applied Multiple Choice questions

Your Results:

The correct answer for each question is indicated by a .

1			Andrea advises her company that it would lose less money on absenteeism if it provided free childcare for all employees. Andrea is functioning as a(n)
			A)	forensic psychologist.
			B)	industrial-organizational psychologist.
			C)	human factors psychologist.
			D)	clinical psychologist.
2			A group of psychologists at your university are attempting to design a typewriter that will allow the kind of performance now possible with state-of-the-art electronics while leading to less fatigue to the user. This group probably consists of
			A)	human factors psychologists.
			B)	organizational psychologists.
			C)	machine psychologists.
			D)	industrial psychologists.
3			Employees Kim and Eliza, at the same telecommunications company had objective assessments of their sales of complex data products during the first quarter. Eliza sold more total installations than Kim. However, one third of Eliza's customers had their service cancelled in less than three months, while none of Kim's customers cancelled. What are the implications for managers in conducting Kim's and Eliza's respective performance appraisals?
			A)	They should focus only on the highest number of total sales.
			B)	They should focus only on the cancellations and disregard the numbers of sales.
			C)	They should focus only on the quality of work and ignore the sales numbers.
			D)	They should include subjective ratings by supervisors or a panel of experts.
4			Workers Barry and Esteban have the same boss. Both workers have equivalent job performance. Their boss also likes both of them equally. Yet Barry did not get as good of an evaluation from the boss as Esteban did. Considering this information, what could be a factor influencing the boss in their job evaluations?
			A)	The boss had a better first impression of Esteban than of Barry.
			B)	The boss is trying to avoid giving too many high ratings.
			C)	The boss is subject to a distributional error.
			D)	The boss was arbitrary and gave both ratings for no reason.
5			Paul got his first job at Ace Manufacturing and worked there until his retirement. He reports that he was very happy at work for the entire time he was there. According to research cited in your text, which finding is characterized by Paul's feelings?
			A)	There is evidence that job satisfaction remains relatively stable over time.
			B)	The emotional disposition of a worker is related to long-term job satisfaction.
			C)	Neither of these statements applies to Paul's feelings.
			D)	Both of these statements apply to Paul's feelings.

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