1 A) The process of sending and receiving messages B) The process of sending and listening to messages C) The ability to argue your views successfully D) The ability to actively listen to others 2 A) When someone can read your thoughts B) Communication without words C) Morse code D) Charades 3 A) Organize your thoughts, pick any time, and speak over other people. B) Enunciate, speak loudly, and assume you are correct. C) Enunciate, relate to your listeners, and pick the right time. D) Relate to your listeners, tell jokes, and check for understanding in your audience. 4 A) Having a main point that is clear, organizing your thoughts, and revising before submitting the communication B) Working toward a main point at the end of a communication, being truthful, submitting your thoughts as they come to you C) Length, organization, clarity D) Tone, clarity, length 5 A) Shaking hands B) Making eye contact C) Saying goodbye D) Offering feedback 6 A) Encourage others to talk, speak clearly, and be a leader. B) Encourage others to talk, listen actively, and be friendly. C) Join other people's conversations, be a leader, and listen actively. D) Start a conversation, speak clearly, and shake hands. 7 A) The ability to communicate something difficult without hurting another person's feelings B) The ability to give bad news without crying C) Speaking quietly when other people are having a conversation nearby D) Using phrases directed toward another person, such as, "You don't know what you're talking about." 8 A) Crying when you have to tell someone bad news. B) Always saying the right thing. C) Always knowing what to write on greeting cards. D) The ability to understand what someone else is experiencing 9 A) Sarcasm B) Laughing and sharing C) Empathetic language D) Eye contact 10 A) A lie about another culture B) The belief that someone in another group speaks a certain language C) The belief that an entire group of people are alike in certain ways D) The belief that everyone in an entire group of people who dislike you
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